hero

Lincoln City: Furthering International Relations with Superior Service

Oil Can Henry's - Lincoln City, OregonMy husband and I witnessed the most remarkable professionalism by two employees at Oil Can Henry’s in Lincoln City.\n\nWe were visitors from Canada and had no previous knowledge of the company prior to requesting the oil change service.\n\nWe were incredibly impressed with the customer service we received (not to mention the cleanliness of the garage).\n\nThe two employees promptly tended to our request, and ensured step-by-step procedures were followed — including wearing hard hats. What an impressive safety standard they displayed.\n\nWhen we commented on what a super job they did, they immediately responded back with, “Our manager taught us well. He wants us to do a good job.” You must be proud of your accomplishment in terms of what you taught them in both business and the respect of the customers.\n\nTheir attire — sophisticated hat, bow tie and white shirt — was a nice added touch, especially in a business of this nature. We still talk about it with our friends, with good memories.\n\nWe would appreciate it if you would ensure both employees are advised of the positive experience we had at Oil Can Henry’s and how it exceeded our expectations. Hats off to both of them for a job well done and we wish them both the very best in their future endeavors.\n\nSincerely,\n\nMarlene L.\nCalgary, Alberta\nCanada

Congratulations to Our 35th Anniversary Sweepstakes Winners!

sweepstakes-for-blog\n\nRon S. of Beaverton, Ore. is the happy — and excited — winner of our 35th Anniversary Sweepstakes Grand Prize: a Trip for Two to the Rose Bowl!\n\nWe enjoyed the opportunity to celebrate 35 years of earning drivers’ trust with 35 days of fun and prizes. Thank you to everyone who participated in the fun and congratulations to all our Sweepstakes winners listed below:\n\nTRIP FOR TWO TO THE 2014 ROSE BOWL \n

    \n

  • Ron S. = Beaverton, OR
  • \n

\n$350 VISA GIFT CARD\n

    \n

  • Arnett M. = Milwaukie, OR
  • \n

  • Kerry B. = Spokane, WA
  • \n

\n$350 OIL CAN HENRY’S GIFT CARD \n

    \n

  • Lonnee H. = Roseburg, OR
  • \n

\nFREE FAMOUS 20-POINT FULL-SERVICE OIL CHANGE\n

    \n

  • Amanda H. = Modesto, CA
  • \n

  • Bruce S. = Troutdale, OR
  • \n

  • Carolyn S. = Nine Mile Falls, WA
  • \n

  • Chad D. = Roseburg, OR
  • \n

  • Christopher P. = Olympia, WA
  • \n

  • Craig S. = Florence, OR
  • \n

  • Cynthia M. = Boise, ID
  • \n

  • Dale M. = Roseburg, OR
  • \n

  • Danielle B. = Buena Park, CA
  • \n

  • Dennis S. = Grants Pass, OR
  • \n

  • Dustin M. = Beaverton, OR
  • \n

  • Julian S. = Whittier, CA
  • \n

  • Kristina C. = Boise, ID
  • \n

  • Lacey L. = Vancouver, WA
  • \n

  • Linza H. = Olympia, WA
  • \n

  • Mark B. = Salem, OR
  • \n

  • Matthew A. = Longmont, CO
  • \n

  • Maureen T. = Portland, OR
  • \n

  • Michael G. = Manteca, CA
  • \n

  • Mika T. = Renton, WA
  • \n

  • Mike L. = Doris, CA
  • \n

  • Milton G. = Yelm, WA
  • \n

  • Nicholas M. = Portland, OR
  • \n

  • Nicole C. = Riddle, OR
  • \n

  • Patricia L. = Beaverton, OR
  • \n

  • Rachel C. = Aloha, OR
  • \n

  • Renee L. = Sierra Vista, AZ
  • \n

  • Ron S. = Salem, OR
  • \n

  • Ryan C. = Corvallis, OR
  • \n

  • Sandra S. = Watsonville, CA
  • \n

  • Sevrin H. = Vancouver, WA
  • \n

  • Sharon S. = Eugene, OR
  • \n

  • Tracie M. = Vancouver, WA
  • \n

  • Valerie S. = Springfield, OR
  • \n

\nFrom all of us at Oil Can Henry’s, a sincere “Thank You” for trusting your vehicles to us. We’re looking forward to the next 35 years!

December Anniversaries: Earning Trust and Thriving in Milwaukie

Known as the “Dogwood City of the West“, Milwaukie, Ore., was home to largest andOil Can Henry's - Milwaukie, Ore. oldest dogwood tree in the United States until 1962.\n\nThat year, a massive Columbus Day windstorm ravaged the Pacific Northwest and caused significant damage to the tree, which had soared 65 feet high and spread 50 feet. When it was determined that the tree couldn’t be saved, community leaders chose to continue it’s legacy by bestowing “official city tree” status another dogwood in the area.\n\nThis dogwood tale is emblematic of Milwaukie and the community’s ability weather the recession. The city, a short seven miles south of Portland, has employed hard work and persistence to create a thriving business community that today includes household names such as Bob’s Red Mill, Dark Horse Comics, Dave’s Killer Bread, and Warn Industries.\n\nOil Can Henry’s-Milwaukie has proudly served this vibrant community for almost a quarter century (we opened our doors on December 14, 1999) and truly appreciate the loyal following of drivers who trust us to help their vehicles run better and last longer.\n\nOur Milwaukie center is one of 12 celebrating December anniversaries. Our congratulations also go to:\n

Get in Tune with Our Spark Plug Replacement Service

Spark Plug Replacement ServiceDoes your vehicle have more than 50,000 miles? Have you noticed a decrease in gas mileage or engine performance?\n\nIf you answered “yes” to either of these questions, it may be time to replace your spark plugs.\n\nWorn or fouled spark plugs can cause a decrease in fuel economy and throttle response, an increase in emissions and, if they’re misfiring, trigger your Check Engine light.\n\nReplacing spark plugs at the correct intervals can help prevent these problems.\n\nClick here to watch a brief informational video and get a coupon to SAVE $10 through November 30, 2013.

Congrats to Our Free Oil Change Winners!

Oil Can Henry's 35th Anniversary SweepstakesOil Can Henry’s is celebrating 35 years of trust with 35 days of prizes, including a Trip for Two to the 2014 Rose Bowl!\n\nWe’re drawing a winner every day. So, the sooner you enter, the more chances you have to win. Click here to enter.\n\nCongratulations to the first six winners of a FREE Famous 20-Point Full-Service Oil Change:\n

    \n

  • Christopher P. of Olympia, OR
  • \n

  • Dustin M. of Beaverton, OR
  • \n

  • Dennis S. of Grants Pass, OR
  • \n

  • Ron S. of Salem, OR
  • \n

  • Milton G. of Yelm, WA
  • \n

  • Ryan C. of Corvallis, OR
  • \n

\nWe’ll draw our $350 gas card winner this Wednesday.\n\nGood luck!

Is Your Vehicle Winterized? Check These 9 Things to Be Sure

Winter DrivingWinter is just around the corner, so it’s a good idea to take a little time now and make sure your vehicle is ready for the cold, and sometimes treacherous, driving conditions ahead.\n\n“You can save money and avoid dangerous winter breakdowns by properly maintaining your vehicle,” explains Don Weber, Vice President of Operations for Oil Can Henry’s. Specifically, Weber recommends checking your vehicle’s:\n

    \n

  • Antifreeze. Over time, antifreeze breaks down and loses its ability to protect your engine against corrosion. If it has been diluted by water, it can lose its freeze and overheat protection. Check your vehicle manufacturer’s maintenance schedule and replace the antifreeze when it’s due. At the very least, have the freeze protection checked.
  • \n

  • Battery. It’s a good idea to carry jumper cables, but it makes sense to check the condition of your battery and replace it if needed. Also check the battery terminals and cables to ensure the connection is tight and remove any corrosion.
  • \n

  • Belts. Check your drive belts for cracks or fraying. Many of the newer multi-rib serpentine belts don’t show obvious signs of wear, so it’s best to replace them at the mileage recommended by the vehicle manufacturer.
  • \n

  • Headlights. About 80% of driving decisions are based on visibility. So, make sure both headlights are operational and providing sufficient light. If a headlight is burned out, replace it. If your vehicle has acrylic headlight lenses that have become hazy or yellowed, have them cleared with a Headlight Restoration service to increase visibility and light output.
  • \n

  • Hoses. Check your cooling system hoses for cracks or leaks and for loose clamps.
  • \n

  • Oil. Use the proper oil for your vehicle and follow the oil change schedule recommended by your vehicle’s manufacturer. Using the incorrect cold weather viscosity can decrease gas mileage and cause excessive engine wear during startup.
  • \n

  • Tires. Check the condition and pressure of your tires. Improperly inflated tires are unsafe and can reduce fuel economy.
  • \n

  • Windshield Wash. If you live in a cold climate, make sure your windshield wash fluid doesn’t freeze by switching to a winterized fluid that provides freeze protection appropriate to your area.
  • \n

  • Wiper Blades. Wiper blades wear out, so consider replacing them every six months or as needed.
  • \n

\nYou can do all of this yourself, or you can visit your local Oil Can Henry’s, relax in the comfort of your vehicle and enjoy a complimentary newspaper as our trained technicians take care of it for you.\n\nMost Oil Can Henry’s service centers provide a free battery test as part of your service. Need a new battery? We proudly sell and install quality Interstate Batteries.\n\nAs part of your oil change service, most Oil Can Henry’s service centers will also test the condition of your antifreeze to ensure it’s adequately protecting your engine. If it’s time for new antifreeze ask about our Cooling System Flushwhich replaces 100% of the old antifreeze. A radiator drain and fill, in comparison, replaces just a fraction of the old fluid.\n\nSafe motoring this winter from your friends at Oil Can Henry’s!

Setting the Standard for Superior Service in College Place

Sid West, center, accepts the 2012 John E. Shepanek Standards of Excellence Award from John E. Shepanek (right) and C.E.O. Chris Shepanek.
Sid West (center) accepts the 2012 John E. Shepanek Standards of Excellence award from John E. Shepanek (right) and Chris Shepanek.
\n\nAt Oil Can Henry’s, we’re committed to earning our customers’ lasting trust by providing quality service that’s quick, convenient, thorough, and a great value.\n\nAll our local center owners and their teams of friendly, trained technicians work hard each and every day to provide customers with a superior service experience.\n\nNonetheless, it takes a particularly stellar and sustained effort to earn the John E. Shepanek Standards of Excellence award.\n\nNamed for retired Oil Can Henry’s Chairman John E. Shepanek, whose relentless focus on providing a superior service experience to each and every customer has fueled Oil Can Henry’s success, the John E. Shepanek Standards of Excellence award represents the ultimate honor an Oil Can Henry’s center can earn.\n\nSid West, owner of the Oil Can Henry’s center in College Place, WA (just west of Walla Walla), proudly accepted the honor from John E. Shepanek and Oil Can Henry’s C.E.O. Chris Shepanek at the 2013 Oil Can Henry’s Franchise Meeting.\n\n”Sid and his incredible team set a high standard that we can all strive to achieve,” Chris Shepanek said. “We’re proud of their effort and the superior, personalized service they provide, and we’re pleased to recognized them with this special award.”\n\nCongratulations to Sid and his entire College Place team — who are also celebrating six years of service to Walla Walla drivers this month — on the well-deserved honor!\n\nAnd, congratulations to the seven other Oil Can Henry’s centers celebrating October anniversaries:\n

August Anniversaries: Reaching New Heights in Tigard

Oil Can Henry's in Tigard, OREvery June, the morning and evening sky over Tigard, Ore., is illuminated by the colorful glow of hot air balloons.\n\nThe three-day Festival of Balloons in Tigard draws thousands of people who come to watch the colorful balloons inflate and rise into the sky.\n\nMany in the crowd hang around to enjoy tasty food and carnival rides, too. Sound like fun? Make plans to attend the 2014 festival, which will be held June 20-22.\n\nOil Can Henry’s has proudly served Tigard since August 22, 1994. When you’re in the area, drop by our service center on S.W. Scholls Ferry Road and say “Hi” to our hard-working team of trained technicians, who continue to reach new heights in customer satisfaction.\n\nWe also salute the other ten Oil Can Henry’s celebrating August anniversaries:\n

Yakima-River Road: Very Impressed

Oil Can Henry's - Yakima, WAI was very impressed with how my service was done. The personnel were very professional and did not rush through the service and acted like they really cared about my vehicle.\n\nThey did a really thorough job and I definitely will be bringing this vehicle back and another vehicle that I have.\n\nAlso, all your workers were all very professionally dressed, which I really appreciate.\n\nThanks again for the great job.\n\n~ Randy H.

July Anniversaries: Celebrating Five Years in Spokane

Oil Can Henry's, 12108 N. Division Street in SpokaneAs you stroll Spokane’s wonderful Riverfront Park district, you can still see vestiges of the 1974 World’s Fair that helped transform the city’s downtown by attracting more than 5.2 million visitors and pumping about $150 million into the local economy.\n\nFast forward 34 years to 2008, when Spokane residents Bob and Barb Davisson opened the first Oil Can Henry’s center in the “Lilac City”. The Davisson’s thriving center may be seven miles from Riverfront Park but its location in front of the Wandermere Fred Meyer on Division Street has proven extremely popular.\n\nBob, Barb and their crew of friendly, trained technicians quickly won over local drivers and paved the way for three more Oil Can Henry’s centers in the area — 411 S. Thor Street, 5220 W. Lowell Avenue, and 124 W. Hanley Avenue in Coeur d’Alene. So, no matter where you find yourself in Spokane, there’s likely an Oil Can Henry’s nearby.\n\nOur congratulations to Bob, Barb and their crew on five great years in Spokane and to the other eight Oil Can Henry’s celebrating July anniversaries:\n

logo text
logo

Oil Can Henrys