Tag Archives: vehicle maintenance

A New Oil Can Henry’s Opens This Friday in Bend!

Oil_Can_Henrys_Bend_North_08-13-14A brand new Oil Can Henry’s opens tomorrow, Fri., August 15, at 1144 N.E. 3rd Street in Bend! If you’re in the area, drop by to see the new center and experience our quick, convenient and thorough service.\n\nWith the addition of this new center, Oil Can Henry’s will serve Central Oregon drivers with three convenient locations:\n

    \n

  • Bend – South: 61160 S. Highway 97, across from Albertsons
  • \n

  • Bend – North: 1144 N.E. 3rd Street, at Lafayette
  • \n

  • Redmond: 2184 S. Highway 97, next to NAPA Auto Parts
  • \n

From Our Customers: I Love This Place

Oil_Can_Henrys_Longmont_Colorado
Oil Can Henry’s – 1646 Pace Street in Longmont, Colorado
\n\nI love this place. Since moving to Longmont this is the only place I’ve gone for maintenance. The staff is always friendly and attentive. Everything is explained and filters and fluid are shown to me. I get options and feel free to ask for explanations before I pick.\n\nTwo items were not in stock, a cabin filter and a serpentine belt, but were ordered and arrived while the rest of the maintenance was being completed.\n\nI was offered a paper (had my Ipad) and water twice, which I accepted gratefully.\n\nI was there about an hour (had a lot of work done) and I never felt like the work was being hurried to get me out and another customer in. The staff really seemed to enjoy working together, which makes the whole atmosphere very comfortable. Brandon, my upper tech, was somewhat new and a real sweetheart. I heard one of the other techs explaining a procedure at one point to him – he was eager to learn and appreciative of the help and the other tech didn’t act like he had something else he’d rather being doing (very important to a customer).\n\nOverall, as always, a really enjoyable experience.\n\n~ Mary H.\nLongmont, CO

March Anniversaries: Not-So-Secret in Gresham

Oil Can Henry's - Gresham, OregonGresham leaders may have a point when they say their city is “Oregon’s Best Kept Secret”. After all, most people don’t know Gresham has 1,635 fire hydrants; 116.74 miles of bike lanes; and 7,500 street lights. And, the majority of Americans are likely unaware that the city (the fourth largest in Oregon) was named after the American Civil War general, and Postmaster General, Walter Quinton Gresham\n\nThat said, there’s one thing that’s definitely not a secret in Gresham: the popularity of the local Oil Can Henry’s service center, which is owned and operated by Charlie Schwab.\n\nOne of Oil Can Henry’s first employees, Charlie has more than 30 years of vehicle maintenance and customer service experience under his belt. He understands the importance of providing quick, convenient and thorough service that people can trust, and has developed a fantastic team of friendly, hard-working technicians that know their way around a vehicle. Together, the Gresham crew has earned the loyalty of drivers throughout the Gresham area.\n\nCongratulations to Charlie and his Gresham team on 13 years of superior service. And kudos to the five other Oil Can Henry’s service centers also celebrating March anniversaries:\n

Soquel: Service, Service, Service

Oil Can Henry's in Soquel, CATrust your advisor at Oil Can Henry’s.\n\nI was presented with a report on my battery. It was a good battery but the advisor pointed out a concern about charging amps. I called AAA, which had installed the new battery 34 months ago. AAA came to my home and advised the battery will be replaced “under warranty”. Thanks to your staff for making me aware; it saved me from potential problems later and additional cost.\n\nThis is what keeps people coming back to Oil Can Henry’s. Service, Service, Service.\n\nMany thanks for job well done.\n\nBob H.\nSanta Cruz, CA

Subcompacts and Minicars Flunk Crash Test

Just one of the 11 subcompact and minicars recently subjected to the Insurance Institute for Highway Safety’s (IIHS) small overlap front crash test achieved an Acceptable rating.\n\nNone of the vehicles tested earned the top rating of Good, and the Chevrolet Spark was the only vehicle to earn an Acceptable rating. Four vehicles — the Ford FiestaKia RioMazda 2 and Toyota Yaris — received a Marginal rating and six — Fiat 500Honda FitHyundai AccentMitsubishi MirageNissan Versa, and Toyota Prius c — received a Poor, the lowest possible rating.\n\n”The small overlap test replicates what happens when the front corner of a vehicle collides with another vehicle or an object such as a tree or utility pole,” explains the IIHS. “In the test, 25 percent of a vehicle’s front end on the driver’s side strikes a rigid barrier at 40 mph.”\n\n”Small, lightweight vehicles have an inherent safety disadvantage. That’s why it’s even more important to choose one with the best occupant protection,” says Joe Nolan, IIHS senior vice president for vehicle research. “Unfortunately, as a group, minicars aren’t performing as well as other vehicle categories in the small overlap crash.”\n\nVisit the Insurance Institute for Highway Safety website to learn more about the test results and find ratings for your vehicle.\n\n 

The Dangers of Driving with Low Oil Level

Low engine oilWe’ve seen a surprising number of vehicles arriving at our centers with low, or no, engine oil.\n\nIt’s our mission to help drivers get the most out of their vehicles by ensuring those vehicles run better and last longer. So, this is a concern.\n\nIt’s important to monitor the oil level in your vehicle because driving with little or no oil can cause severe engine damage.\n\nMotor oil is the lifeblood of your engine. It:\n

    \n

  • Reduces wear and friction by lubricating every moving part of your engine and removing deposits that can accelerate engine wear and reduce fuel efficiency and engine performance.
  • \n

  • Cools important engine parts your radiator coolant can’t reach.
  • \n

  • Helps maintain engine power and fuel economy by creating a seal around piston rings and cylinder walls.
  • \n

  • Protects the engine against rust and corrosion.
  • \n

\n

To help your vehicle run better and last longer, we recommend you:

\n

    \n

  • Don’t wait too long between oil changes. Most vehicle manufacturers provide two oil change recommendations, one for “normal” driving and one for “severe”. An AAA study showed that “more than half of all motorists follow the wrong maintenance schedule.” Learn more and see if you’re “normal” or “severe”.
  • \n

  • Take advantage of our “Henry’s Top-Up Guarantee”, which provides complimentary top-ups of oil, fluids and tires within three months of your last Oil Can Henry’s oil change.
  • \n

  • Consider using a high mileage oil if your vehicle has more than 75,000 miles. Older engines burn oil faster; Castrol GTX High Mileage oil is specially formulated to help them burn less oil, leak less oil and use less oil.
  • \n

  • Check your oil level frequently, such as every time you gas up.
  • \n

Lincoln City: Furthering International Relations with Superior Service

Oil Can Henry's - Lincoln City, OregonMy husband and I witnessed the most remarkable professionalism by two employees at Oil Can Henry’s in Lincoln City.\n\nWe were visitors from Canada and had no previous knowledge of the company prior to requesting the oil change service.\n\nWe were incredibly impressed with the customer service we received (not to mention the cleanliness of the garage).\n\nThe two employees promptly tended to our request, and ensured step-by-step procedures were followed — including wearing hard hats. What an impressive safety standard they displayed.\n\nWhen we commented on what a super job they did, they immediately responded back with, “Our manager taught us well. He wants us to do a good job.” You must be proud of your accomplishment in terms of what you taught them in both business and the respect of the customers.\n\nTheir attire — sophisticated hat, bow tie and white shirt — was a nice added touch, especially in a business of this nature. We still talk about it with our friends, with good memories.\n\nWe would appreciate it if you would ensure both employees are advised of the positive experience we had at Oil Can Henry’s and how it exceeded our expectations. Hats off to both of them for a job well done and we wish them both the very best in their future endeavors.\n\nSincerely,\n\nMarlene L.\nCalgary, Alberta\nCanada

Get in Tune with Our Spark Plug Replacement Service

Spark Plug Replacement ServiceDoes your vehicle have more than 50,000 miles? Have you noticed a decrease in gas mileage or engine performance?\n\nIf you answered “yes” to either of these questions, it may be time to replace your spark plugs.\n\nWorn or fouled spark plugs can cause a decrease in fuel economy and throttle response, an increase in emissions and, if they’re misfiring, trigger your Check Engine light.\n\nReplacing spark plugs at the correct intervals can help prevent these problems.\n\nClick here to watch a brief informational video and get a coupon to SAVE $10 through November 30, 2013.

August Anniversaries: Reaching New Heights in Tigard

Oil Can Henry's in Tigard, OREvery June, the morning and evening sky over Tigard, Ore., is illuminated by the colorful glow of hot air balloons.\n\nThe three-day Festival of Balloons in Tigard draws thousands of people who come to watch the colorful balloons inflate and rise into the sky.\n\nMany in the crowd hang around to enjoy tasty food and carnival rides, too. Sound like fun? Make plans to attend the 2014 festival, which will be held June 20-22.\n\nOil Can Henry’s has proudly served Tigard since August 22, 1994. When you’re in the area, drop by our service center on S.W. Scholls Ferry Road and say “Hi” to our hard-working team of trained technicians, who continue to reach new heights in customer satisfaction.\n\nWe also salute the other ten Oil Can Henry’s celebrating August anniversaries:\n