Tag Archives: oil change

Congrats to Our Free Oil Change Winners!

Oil Can Henry's 35th Anniversary SweepstakesOil Can Henry’s is celebrating 35 years of trust with 35 days of prizes, including a Trip for Two to the 2014 Rose Bowl!\n\nWe’re drawing a winner every day. So, the sooner you enter, the more chances you have to win. Click here to enter.\n\nCongratulations to the first six winners of a FREE Famous 20-Point Full-Service Oil Change:\n

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  • Christopher P. of Olympia, OR
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  • Dustin M. of Beaverton, OR
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  • Dennis S. of Grants Pass, OR
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  • Ron S. of Salem, OR
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  • Milton G. of Yelm, WA
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  • Ryan C. of Corvallis, OR
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\nWe’ll draw our $350 gas card winner this Wednesday.\n\nGood luck!

Is Your Vehicle Winterized? Check These 9 Things to Be Sure

Winter DrivingWinter is just around the corner, so it’s a good idea to take a little time now and make sure your vehicle is ready for the cold, and sometimes treacherous, driving conditions ahead.\n\n“You can save money and avoid dangerous winter breakdowns by properly maintaining your vehicle,” explains Don Weber, Vice President of Operations for Oil Can Henry’s. Specifically, Weber recommends checking your vehicle’s:\n

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  • Antifreeze. Over time, antifreeze breaks down and loses its ability to protect your engine against corrosion. If it has been diluted by water, it can lose its freeze and overheat protection. Check your vehicle manufacturer’s maintenance schedule and replace the antifreeze when it’s due. At the very least, have the freeze protection checked.
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  • Battery. It’s a good idea to carry jumper cables, but it makes sense to check the condition of your battery and replace it if needed. Also check the battery terminals and cables to ensure the connection is tight and remove any corrosion.
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  • Belts. Check your drive belts for cracks or fraying. Many of the newer multi-rib serpentine belts don’t show obvious signs of wear, so it’s best to replace them at the mileage recommended by the vehicle manufacturer.
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  • Headlights. About 80% of driving decisions are based on visibility. So, make sure both headlights are operational and providing sufficient light. If a headlight is burned out, replace it. If your vehicle has acrylic headlight lenses that have become hazy or yellowed, have them cleared with a Headlight Restoration service to increase visibility and light output.
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  • Hoses. Check your cooling system hoses for cracks or leaks and for loose clamps.
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  • Oil. Use the proper oil for your vehicle and follow the oil change schedule recommended by your vehicle’s manufacturer. Using the incorrect cold weather viscosity can decrease gas mileage and cause excessive engine wear during startup.
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  • Tires. Check the condition and pressure of your tires. Improperly inflated tires are unsafe and can reduce fuel economy.
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  • Windshield Wash. If you live in a cold climate, make sure your windshield wash fluid doesn’t freeze by switching to a winterized fluid that provides freeze protection appropriate to your area.
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  • Wiper Blades. Wiper blades wear out, so consider replacing them every six months or as needed.
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\nYou can do all of this yourself, or you can visit your local Oil Can Henry’s, relax in the comfort of your vehicle and enjoy a complimentary newspaper as our trained technicians take care of it for you.\n\nMost Oil Can Henry’s service centers provide a free battery test as part of your service. Need a new battery? We proudly sell and install quality Interstate Batteries.\n\nAs part of your oil change service, most Oil Can Henry’s service centers will also test the condition of your antifreeze to ensure it’s adequately protecting your engine. If it’s time for new antifreeze ask about our Cooling System Flushwhich replaces 100% of the old antifreeze. A radiator drain and fill, in comparison, replaces just a fraction of the old fluid.\n\nSafe motoring this winter from your friends at Oil Can Henry’s!

August Anniversaries: Reaching New Heights in Tigard

Oil Can Henry's in Tigard, OREvery June, the morning and evening sky over Tigard, Ore., is illuminated by the colorful glow of hot air balloons.\n\nThe three-day Festival of Balloons in Tigard draws thousands of people who come to watch the colorful balloons inflate and rise into the sky.\n\nMany in the crowd hang around to enjoy tasty food and carnival rides, too. Sound like fun? Make plans to attend the 2014 festival, which will be held June 20-22.\n\nOil Can Henry’s has proudly served Tigard since August 22, 1994. When you’re in the area, drop by our service center on S.W. Scholls Ferry Road and say “Hi” to our hard-working team of trained technicians, who continue to reach new heights in customer satisfaction.\n\nWe also salute the other ten Oil Can Henry’s celebrating August anniversaries:\n

Yakima-River Road: Very Impressed

Oil Can Henry's - Yakima, WAI was very impressed with how my service was done. The personnel were very professional and did not rush through the service and acted like they really cared about my vehicle.\n\nThey did a really thorough job and I definitely will be bringing this vehicle back and another vehicle that I have.\n\nAlso, all your workers were all very professionally dressed, which I really appreciate.\n\nThanks again for the great job.\n\n~ Randy H.

July Anniversaries: Celebrating Five Years in Spokane

Oil Can Henry's, 12108 N. Division Street in SpokaneAs you stroll Spokane’s wonderful Riverfront Park district, you can still see vestiges of the 1974 World’s Fair that helped transform the city’s downtown by attracting more than 5.2 million visitors and pumping about $150 million into the local economy.\n\nFast forward 34 years to 2008, when Spokane residents Bob and Barb Davisson opened the first Oil Can Henry’s center in the “Lilac City”. The Davisson’s thriving center may be seven miles from Riverfront Park but its location in front of the Wandermere Fred Meyer on Division Street has proven extremely popular.\n\nBob, Barb and their crew of friendly, trained technicians quickly won over local drivers and paved the way for three more Oil Can Henry’s centers in the area — 411 S. Thor Street, 5220 W. Lowell Avenue, and 124 W. Hanley Avenue in Coeur d’Alene. So, no matter where you find yourself in Spokane, there’s likely an Oil Can Henry’s nearby.\n\nOur congratulations to Bob, Barb and their crew on five great years in Spokane and to the other eight Oil Can Henry’s celebrating July anniversaries:\n

Yucaipa: A New Man in My Life

I was so impressed with the service that I had to write you guys. I know people are more likely to spend the time to complain than to compliment.\n\nI have never been to Oil Can Henry’s before. I needed an oil change but with my elderly mom with Parkinsons and my 15-month old daughter, I didn’t want to sit at the dealership for hours. I also didn’t want my daughter to have to run around a dirty repair shop (where the waiting room consists of a gross coffee pot and the extra row seating pulled out of a van for guest seats). I looked up “oil change” in my area and your name popped up. I recalled that the buildings always looked cute and clean when I drive by, so I figured it would be a good place to try.\n\nI pulled up to a very pleasant man who told me I got to stay in the car with the kids and mom, and then handed us a paper and asked if we needed anything else to be comfy while we waited just a few minutes for the car ahead of us to be done. They offered services but didn’t pressure me to buy or act like my car was in desperate need of repair.\n\nThe guys worked together like a NASCAR pit crew. Everyone was sooo friendly…..and I mean they seemed down right happy to be working. They joked around with us. My mom, who hasn’t driven in years, said she wishes she could buy a car so she could get oil changes there. My 14-year old son said, “Whoa….that was impressive service! I was dreading going with you to the car shop, but that was actually FUN!”\n\nLater that night, I told my husband I had a new man in my life and his name was Henry. LOL. My husband is ready to take the other two cars there. Yeah….its a few bucks more than other places, but the extra few bucks is gladly spent to avoid the frustration. The only thing better would be a donut and a pedicure while my car gets done. So impressed.\n\n~ Anne L.

Brrr… It’s Cold Out There! Is Your Vehicle Winterized?

\n\nThe recent cold snap – including a chilly 35 degrees in Los Angeles – is a good reminder to make sure your vehicle is ready for winter driving conditions.\n\nDuring a recent television appearance, “The Car Coach” Lauren Fix shared valuable tips to help ensure you don’t find yourself stranded on the side of the road this winter.\n\nNoting that 9 out of 10 vehicles on the road have something wrong with them, Fix emphasized the importance of proactively maintaining your vehicle. She specifically recommends checking your vehicle’s:\n

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  • Battery. It’s a good idea to carry jumper cables, but it makes a lot more sense to check the condition of your battery and replace it if needed.
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  • Coolant. Over time, coolant breaks down and loses its ability to protect your engine against freezing and overheating.
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  • Headlights. About 80% of driving decisions are based on visibility. So, make sure both headlights are operational and providing sufficient light. If a headlight is burned out, replace it.
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  • Oil. Use the proper oil for your vehicle and follow the oil change schedule recommended by your vehicle’s manufacturer.
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  • Wiper Blades. Wiper blades wear out, so Fix recommends changing them every six months and, if you live in a cold climate, using winter blades this time of year.
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  • Tires. Check the condition and pressure of your tires. Improperly inflated tires are unsafe and can reduce fuel economy.
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\nYou can do all of this yourself, or you can visit your local Oil Can Henry’s, relax in the comfort of your vehicle and enjoy a complimentary newspaper as our trained technicians take care of it for you.\n\nMost Oil Can Henry’s centers now provide a free battery test as part of our service. Need a new battery? We proudly sell and install Interstate Batteries.\n\nOil Can Henry’s will also test the condition of your coolant to ensure it’s adequately protecting your engine. If it’s time for new coolant, ask about our Cooling System Flush, which replaces 100% of the old coolant. In comparison, a radiator drain and fill replaces just a fraction of the old coolant.\n\nIf your headlights look hazy, yellowed or faded, consider Headlight Restoration, which can greatly increase headlight output and visibility and improve the appearance of the vehicle.\n\nIt’s also advisable to make sure you’re prepared for winter driving, which often requires navigating snowy and icy roads. We wholeheartedly recommend that you visit the AAA website, a great source for automotive knowledge, to check out the tips for driving in the snow and download “How to Go on Ice and Snow”, an informative guide that helps drivers become safer and more efficient in adverse weather conditions.\n\n

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The Rain is Coming. It’s Time to Check Your Wiper Blades.

Driving in the rainSummer’s in the rearview mirror and the rainy days of Fall are upon us. So, now is a good time to check your vehicle’s windshield wipers and replace blades that are hard, inflexible and/or cracked.\n\nAccording to VehicleMD magazine, “the majority of wiper blades are constructed with a rubber wiping element, which provides optimum friction to clear glass of water.” Rubber is a natural compound and breaks down for a variety of reasons, including:\n\n• Heat. The summer sun can heat up your vehicle’s windshield and literally bake the wiper blades. This extreme heat can cause wiper blades to harden and crack.\n\n• Environment. Vehicles in high-traffic areas tend to be exposed to a higher concentration of ozone, which can oxidize the rubber blades and create cracks.\n\n• Cold. Frigid weather causes rubber blades to harden and lose flexibility. When this happens, water can leak underneath the blades and cause smearing.\n\nWhile most wiper manufacturers recommend changing your wiper blades every 6-12 months, we recommend that you check your wiper blades often and replace them when you notice that they’re hard or cracked.\n\nHow to Inspect Your Wiper Blades\nA simple test of your windshield washers will tell you if the wiper blades need to be replaced. If the wipers streak, chatter or fail to cleanly remove the wiper fluid, the wiper blades should be replaced. This test will also show you if the fluid nozzle is clogged or if the nozzle needs to be adjusted to ensure the fluid hits the windshield in the correct place.\n\nLeave It to Us\nEach Oil Can Henry’s service features a safety inspection, including a check of your wiper blades. If you need new blades, your neighborhood Oil Can Henry’s offers quality new wiper blades for purchase. We’ll install them, too!\n\nWe Recycle\nOil Can Henry’s is dedicated to reducing impact on the environment, and we recycle all the used wiper blades from services we perform.

Sweet! Oil Can Henry’s in College Place Honored for Exceptional Customer Service

Oil Can Henry's in College Place, WAWe’re excited to announce that Oil Can Henry’s in College Place, WA, has been honored for its exceptional customer service!

\nOwner Sid West and his team of friendly, trained technicians were recognized at the Walla Walla Valley Chamber of Commerce’s 6th Annual Business Awards Showcase on September 19. A story about the awards in the local Union-Bulletin newspaper included the following:\n\nSweet Service Awards, sponsored by Sykes: Oil Can Henry’s. The award recognizes a business or nonprofit organization with exceptional customer service through all aspects of sales. There are no waiting rooms at Oil Can Henry’s. As part of its business model, operators tend to customers in the comfort of their own vehicles with a free newspaper while technicians service vehicles with oil changes and other preventive maintenance. The College Place center, a franchise of the business formed in 1978, installed special air filling equipment so technicians can fill any spare tire to which they have access while servicing vehicles. This feature was added after technicians noticed customers’ spares were routinely low or flat. The service has since been adopted by other service centers.\n\nCongratulations to Sid and his hard-working team. You make all of us at Oil Can Henry’s proud!

Do Volkswagens and Toyotas Require Synthetic Oil to Maintain Their Warranties?

Castrol EDGE with SYNTEC Power Technology\n\nMany Volkswagen and Toyota owners – particularly those with 2010 or newer vehicles – are confused as to the type of oil they must use to maintain their vehicles’ warranties. Specifically, some don’t understand why an oil change provider will decline to put conventional oil into their vehicle’s engine.\n\nThis comes as no surprise to us because, in quite a few cases, neither Volkswagen nor Toyota state in writing that synthetic or synthetic blend oil is required to maintain the warranty, even though the owner’s manual specifies an oil standard or weight that is not available as a conventional oil.\n\nVolkswagen, which introduced its own oil standards in the 1990s, states the following regarding recent model year vehicles:\n

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  • 2001-2012 gas engines use only engine oil meeting Volkswagen standard 502.00;
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  • 2004-2006 diesel engines use only engine oil meeting Volkswagen standard 505.01; and
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  • 2007-2012 diesel engines use only engine oil meeting Volkswagen standard 507.00.
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\nThere is no conventional oil that meets the 502.00, 505.01 or 507.00 specifications, but Volkswagen and its dealers seem reluctant to tell drivers that. Our centers carry Castrol synthetic oils that meet the 502.00 and 505.01 standard; if your vehicle requires 507.00 standard, we recommend you contact your neighborhood Oil Can Henry’s in advance to see if they carry an oil that meets that standard or if they can arrange to have it when you do visit.\n\nToyota, beginning with the 2010 model year, changed the recommended oil weight for most of its vehicles from 5w-30 and 5w-20 to 0w-20. The 0w-20 is not available as a conventional motor oil; it’s only available as a synthetic blend or, more commonly, a full synthetic. Why? 0w-20 can’t be made from conventional-based motor oil because conventional oil can’t naturally flow well at low temperatures. (Learn more about oil viscosity below.)\n\nThe good news is that Oil Can Henry’s centers offer a variety of oils in 0w-20 weight, including:\n

\nSo, Volkswagen and Toyota owners who want to follow the manufacturer’s maintenance recommendations for their vehicles should refer to the owner’s manual to find the specific oil weight or spec. In many cases, that oil is 0w-20 and requires the purchase of a synthetic blend or full synthetic oil change.\n\n \n\nHOW WE PROTECT YOUR VEHICLE\nTo protect our customers and their vehicles, it’s our policy to use only an oil that meets manufacturer warranty requirements if that vehicle is under warranty. If a vehicle is out of warranty and a customer asks to use an oil that does not meet the manufacturer requirements, we’ll do so but will make a notation to that effect in the vehicle service history.\n\n \n\nMORE ABOUT OIL VISCOSITY\n0w-20 and 5w-30 represent levels of oil viscosity, which relates to how the oil flows at different temperatures. The lower the number, the thinner the oil is and the more easily it will flow.\n

5w-30

\nThe first number (to the left of the dash) indicates the viscosity of the oil when at a cold temperature, the w stands for winter and the second number (to the right of the dash) indicates the viscosity at a higher temperature, including when the engine is at its standard operating temperature.\n\nMulti-grade oils such as 0w-20, 5w-20 and 5w-30 are designed to perform well in low and high temperatures. That said, a 0w-20 oil is going to flow at a better rate in cold temperatures than a 5w-20, and, at operating temperature, 0w-20 and 5w-20 will flow at the same rate.\n\nIn the end, it’s best to use the oil viscosity specified in your owner’s manual because each engine will perform best when using the oil for which it was designed.\n\nUsing the right motor oil is an important way to:\n

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  • Lubricate and protect engine parts;
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  • Prepare engines for extreme weather;
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  • Reduce engine wear and friction; and
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  • Start engines up more easily.
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\nWant to learn more? Our friends at Castrol are a fantastic resource of motor oil knowledge. Visit the Castrol website to learn more about motor oil and to learn how to read the American Petroleum Institute (API) seal that appears on all oil bottles.