I was so impressed with the service that I had to write you guys. I know people are more likely to spend the time to complain than to compliment.\n\nI have never been to Oil Can Henry’s before. I needed an oil change but with my elderly mom with Parkinsons and my 15-month old daughter, I didn’t want to sit at the dealership for hours. I also didn’t want my daughter to have to run around a dirty repair shop (where the waiting room consists of a gross coffee pot and the extra row seating pulled out of a van for guest seats). I looked up “oil change” in my area and your name popped up. I recalled that the buildings always looked cute and clean when I drive by, so I figured it would be a good place to try.\n\nI pulled up to a very pleasant man who told me I got to stay in the car with the kids and mom, and then handed us a paper and asked if we needed anything else to be comfy while we waited just a few minutes for the car ahead of us to be done. They offered services but didn’t pressure me to buy or act like my car was in desperate need of repair.\n\nThe guys worked together like a NASCAR pit crew. Everyone was sooo friendly…..and I mean they seemed down right happy to be working. They joked around with us. My mom, who hasn’t driven in years, said she wishes she could buy a car so she could get oil changes there. My 14-year old son said, “Whoa….that was impressive service! I was dreading going with you to the car shop, but that was actually FUN!”\n\nLater that night, I told my husband I had a new man in my life and his name was Henry. LOL. My husband is ready to take the other two cars there. Yeah….its a few bucks more than other places, but the extra few bucks is gladly spent to avoid the frustration. The only thing better would be a donut and a pedicure while my car gets done. So impressed.\n\n~ Anne L.
\n\nThe recent cold snap – including a chilly 35 degrees in Los Angeles – is a good reminder to make sure your vehicle is ready for winter driving conditions.\n\nDuring a recent television appearance, “The Car Coach” Lauren Fix shared valuable tips to help ensure you don’t find yourself stranded on the side of the road this winter.\n\nNoting that 9 out of 10 vehicles on the road have something wrong with them, Fix emphasized the importance of proactively maintaining your vehicle. She specifically recommends checking your vehicle’s:\n
Battery. It’s a good idea to carry jumper cables, but it makes a lot more sense to check the condition of your battery and replace it if needed.
Coolant. Over time, coolant breaks down and loses its ability to protect your engine against freezing and overheating.
Headlights. About 80% of driving decisions are based on visibility. So, make sure both headlights are operational and providing sufficient light. If a headlight is burned out, replace it.
Oil. Use the proper oil for your vehicle and follow the oil change schedule recommended by your vehicle’s manufacturer.
Wiper Blades. Wiper blades wear out, so Fix recommends changing them every six months and, if you live in a cold climate, using winter blades this time of year.
Tires. Check the condition and pressure of your tires. Improperly inflated tires are unsafe and can reduce fuel economy.
\nYou can do all of this yourself, or you can visit your local Oil Can Henry’s, relax in the comfort of your vehicle and enjoy a complimentary newspaper as our trained technicians take care of it for you.\n\nMost Oil Can Henry’s centers now provide a free battery test as part of our service. Need a new battery? We proudly sell and install Interstate Batteries.\n\nOil Can Henry’s will also test the condition of your coolant to ensure it’s adequately protecting your engine. If it’s time for new coolant, ask about our Cooling System Flush, which replaces 100% of the old coolant. In comparison, a radiator drain and fill replaces just a fraction of the old coolant.\n\nIf your headlights look hazy, yellowed or faded, consider Headlight Restoration, which can greatly increase headlight output and visibility and improve the appearance of the vehicle.\n\nIt’s also advisable to make sure you’re prepared for winter driving, which often requires navigating snowy and icy roads. We wholeheartedly recommend that you visit the AAA website, a great source for automotive knowledge, to check out the tips for driving in the snow and download “How to Go on Ice and Snow”, an informative guide that helps drivers become safer and more efficient in adverse weather conditions.\n\n
We’re excited to announce that Oil Can Henry’s in College Place, WA, has been honored for its exceptional customer service!
\nOwner Sid West and his team of friendly, trained technicians were recognized at the Walla Walla Valley Chamber of Commerce’s 6th Annual Business Awards Showcase on September 19. A story about the awards in the local Union-Bulletin newspaper included the following:\n\nSweet Service Awards, sponsored by Sykes: Oil Can Henry’s. The award recognizes a business or nonprofit organization with exceptional customer service through all aspects of sales. There are no waiting rooms at Oil Can Henry’s. As part of its business model, operators tend to customers in the comfort of their own vehicles with a free newspaper while technicians service vehicles with oil changes and other preventive maintenance. The College Place center, a franchise of the business formed in 1978, installed special air filling equipment so technicians can fill any spare tire to which they have access while servicing vehicles. This feature was added after technicians noticed customers’ spares were routinely low or flat. The service has since been adopted by other service centers.\n\nCongratulations to Sid and his hard-working team. You make all of us at Oil Can Henry’s proud!
Many Oil Can Henry’s service centers enjoy a long history in the communities they serve. But the case of our Sammamish center is particularly unique. You see, the center is seven years older than the city it calls home.\n\nWin Maynard opened his Oil Can Henry’s service center on 228th Avenue N.E. in 1992, when the unincorporated area 21 miles east of Seattle was known to many as simply, “the plateau”.\n\nWhen the city was incorporated seven years later, citizens chose the name Sammamish, which had been the informal name for the community. Although there’s some disagreement as to what Sammamish means – the Sammamish Heritage Society says it’s a Native American name derived from samma (“the sound of the blue crane”) and mish (“river”) – there’s no arguing that it’s a wonderful area.\n\nLast year, Sammamish was honored with a #15 ranking on Money magazine’s Best Places to Live 2011 list. The magazine lavished praise on the community, writing, “If you’re looking for the Pacific Northwest ideal – snow-capped mountains and scenic lakes – Sammamish might be for you. Puget Sound and ski resorts are both an hour from this affluent Seattle suburb. High-tech employers in the area include Boeing, Amazon, and Microsoft, which is headquartered just 15 minutes away.”\n\nCongratulations to Win and his hard-working crew on two decades of earning drivers’ trust. Here’s to another successful 20 years!\n\nTen other Oil Can Henry’s centers join Sammamish in celebrating August anniversaries:\n\n• Boise, ID – 2 years (August 19)\n• Eugene-W. 11th Avenue, OR – 4 years (August 8)\n• Kingman, AZ – 17 years (August 1)\n• Lincoln City, OR – 14 years (August 22)\n• Oakley, CA – 9 years (August 8)\n• Seaside, OR – 7 years (August 13)\n• Tigard, OR – 18 years (August 22)\n• Woodburn, OR – 15 years (August 18)\n• Woodland, WA – 11 years (August 6)\n• Yakima-River Road, WA – 13 years (August 17)
Is there a musty smell to the interior of your car? Are your allergies aggravated when you drive? Does little or no air flow through your defrost vents? The culprit may be a clogged cabin air filter.\n\nDon’t be embarrassed if your first response was, “What’s a cabin air filter?” Most drivers know their vehicle has an air filter that prevents dirt and other contaminants from entering the engine, but many people have no idea their vehicle also has a cabin air filter. In fact, according to the Car Care Council, about 30 million vehicles in North America have cabin air filters and many of those vehicles’ owners don’t even know it. As a result, there are a lot of vehicles on the road with dirty and clogged cabin air filters.\n\nWhen a vehicle is in motion or its ventilation system is in use, impurities from the outside air are vented into the vehicle cabin. These impurities can build up inside the vehicle and create an unhealthy mix of pollen, pollutants, dust, and gases. In fact, pollen and harmful substances inside a vehicle can be up to six times more concentrated than outside. Rolling down your window doesn’t solve this problem.\n\nA cabin air filter protects you and your passengers by removing pollen, dust, bacteria, exhaust, mold spores, and other contaminants from the air that circulates through your vehicle’s heating, ventilation and air conditioning system. This is particularly beneficial for people who suffer from allergies.\n\nIf a dirty or clogged cabin air filter is not replaced, it can cause musty odors in the vehicle and may even cause corrosion damage to the vehicle’s heating and air conditioning system. A dirty or clogged cabin air filter can also cause contaminants to become so concentrated in the cabin that passengers actually breathe in more pollen, fumes and particles when riding in the vehicle than they would walking down the street.\n\nIf your vehicle is model year 2000 or newer, there’s a very good chance it’s equipped with a cabin air filter. To check, refer to your vehicle’s owner’s manual.\n\nVehicle manufacturers recommend that you check your cabin air filter frequently and replace it as needed. Many recommend replacing the filter every 15,000 miles. Oil Can Henry’s offers Cabin Air Filter replacement for most vehicles.