All posts by stuart

From Our Customers: Good People. Great Work.

Oil Can Henry's in Albany, Oregon
Oil Can Henry’s – Albany, Oregon: 1757 Pacific Blvd. S.E.

Oil Can Henry’s – Albany, Oregon:
First time at Oil Can Henry’s since I moved to Oregon.
I’m cheap and usually go for whatever I can find that’s fast and inexpensive.
Not only were these guys reasonably priced but I loved that they communicated with me about all aspects of my car. They looked at everything I was curious on and I left fully satisfied.
I highly recommend this spot. Good people. Great work. I’ll be back for sure.
~ Josh N.

From Our Customers: Exceptional Communication

Oil Can Henry's in Antioch, California
Oil Can Henry’s – Antioch, California: 2749 Hillcrest Avenue

Oil Can Henry’s – Antioch, California:
What a slick little place to get your oil changed!
I’d brought a book to read in a waiting-room but I didn’t even get out of my car, as they have you drive into the garage and stay in it while they change your oil and complete inspections.
It’s a neat process and there’s exceptional communication going on in that garage which is not only entertaining to listen to, but confirms what’s being serviced and inspected.
It’s a fun little time-warp feeling with the older era clothing. The whole time I wished I had my nephews with me; they would have been ecstatic to watch it all.
I went first thing in the morning and was in and out in record time.
~ Courtney D.
San Diego, CA

April Showers: 9 Tips for Safe Spring Driving

April Showers: 9 Tips for Safe Spring DrivingWhile it’s true April showers bring the promise of beautiful May flowers, the often rainy Spring weather we “enjoy” in April can also create treacherous driving conditions.
According to the Federal Highway Administration, there are more than 1.2 million weather-related vehicle crashes every year. The overwhelming majority of those crashes occur on wet pavement (73%) or when it is raining (46%).
Here are nine vehicle maintenance and driving tips to help you enjoy safe driving during the wet Spring months ahead:
 
VEHICLE MAINTENANCE
Make sure your tires are properly inflated. Over-inflated and under-inflated tires are unsafe, can reduce fuel economy and increase the likelihood of hydroplaning on wet roads.
Check your tire tread. Most new passenger car tires have a tread depth of 10/32″ or 11/32″. While tires with 2/32″ or less tread should definitely be replaced, keep in mind that tires can begin to lose their effectiveness before that point. Learn more, including how to test your tire tread with a penny, with this informative post from Les Schwab.
Make sure you can see and be seen. Improve visibility by replacing worn wiper blades to help ensure you can see the road and other vehicles. Check that your headlights, brake lights and turn signals are operating correctly so other drivers can see you. Wipe off your headlights occasionally; you may be surprised how much that can improve their effectiveness.
Test your brakes. Watch and listen for signs your brakes are wearing out. If your vehicle pulls to one side or if you hear grinding or squealing when you brake, have your vehicle inspected right away. It may be time for a brake repair.
 
ON THE ROAD
Increase the distance between you and other vehicles in rainy conditions. Stopping on wet pavement can require two to three times more distance than on dry pavement. So, be sure to leave plenty of room between yourself and the vehicle ahead of you.
Know what to do if your vehicle hydroplanes. Hydroplaning occurs when a layer of water gets between the tires and the road and the tires lose contact with the road. If your vehicle starts to hydroplane,  the Oregon Department of Transportation recommends that you take your foot off the gas pedal,  gently apply the brakes and steer straight ahead until your vehicle regains traction.
Turn your lights on. Drive with your low-beam headlights on, day and night, to increase your visibility to other drivers.
Be careful of standing water, which could flood your engine and do significant harm to your vehicle. If you can, drive around large puddles, running water and flooded streets. If you can’t, proceed slowly so you can stop and back out if needed.
Watch for potholes. Winter weather can be particularly tough on our roads. Keep your eyes open for potholes that, if you hit them, could damage your vehicle. But don’t swerve suddenly to avoid a pothole; by doing so, you could cause an accident of a different sort.
 
Resources for this article:
Oregon Department of Transportation
U.S. Department of Transportation Federal Highway Administration
AAA
 

Anniversaries: Leaving Their Hearts in San Francisco

Oil Can Henry's in San Francisco, California
Oil Can Henry’s – San Francisco, California: 300 7th Street

Judging from all the glowing reviews on Yelp and other social media, many drivers are leaving their hearts at Oil Can Henry’s in San Francisco after falling in love with the center’s fast, friendly service.
Chris and Scott Allen opened their Oil Can Henry’s-San Francisco service center eight years ago, at the corner of 7th Street and Folsom Street.
The brothers and their team of friendly, trained technicians promptly set about earning drivers’ trust — and gratitude — by providing quick, convenient and thorough service that’s a great value. The response has been overwhelming, with heartfelt compliments such as:
This location is great! They are super friendly, do a great job of explaining everything without making me feel overwhelmed or like I’m being “sold” to get something I don’t need. Best oil change experience I’ve had in a long time!

Allison T.
Chicago, IL
via Yelp
 

“Who would have thought getting an oil change would be a fun and pleasant experience?
Pulled into the garage and we’re greeted by an attendant. He was incredibly friendly, joking around with us. They help you choose the type of change you need, then you can wait in the car while they do the service. We sat in the car and they got us changed in less than twenty minutes. You can even watch them doing it via a monitor by the driver window.
Guaranteed we’ll go again for our next change. Never felt hustled or rushed, just a pleasant experience.”

Patrick T.
San Francisco, C
via Yelp
 

I have always got a great service in this place. The guys just seem (a) little more on it than the local competition, and it doesn’t hurt that they seem almost Trader-Joe giddy about the job.  I usually take this as a sign that the place treats the employees well, and is pretty savvy about hiring the right set of folks–which cannot be easy in this market. Nicholas was so helpful today I left there thinking…”why don’t I do this every week”.

Lucy Z.
San Francisco, CA
via Yelp
 
A tip of our Gatsby cap to Chris, Scott and the entire team at Oil Can Henry’s in San Francisco. Keep up the great work!
Our congratulations also go to the other six Oil Can Henry’s centers celebrating April anniversaries:

 

From Our Customers: The Best Experience

Oil Can Henry's - 1646 Pace Street in Longmont, Colorado
Oil Can Henry’s – Longmont, Colorado: 1646 Pace Street

Oil Can Henry’s – Longmont, CO:
Just got my oil, filter, differentials and serpentine belt replaced this morning. All I can say is that it was the best experience I’ve had getting my oil changed ever.
I’m 47 and will not spend a dime on any service if the human interactions are poor. I might go back and just hang out with those guys. They get it.
~ Matt L.
Longmont, CO