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From Our Customers: Can’t Beat Good Customer Service

Oil Can Henry's in Gresham, Oregon
Oil Can Henry’s – Gresham, OR. 750 N.W. Eastman Parkway.

Gresham, OR

5 out of 5 stars on Yelp

I’ve been going to this location since I first started driving. 9 out of 10 times great service!

They check everything and it’s an enjoyable yet short experience getting an oil change!

I actually drive a bit out of my way because I tried going to another one and it wasn’t as great!

You just can’t beat good customer service. There is also a car wash next door so you can pull right in there and feel like your car is all nice and new again

~ Charmaine S.

Henry’s Hints: Protecting Your Radiator

Oil Can Henry's Radiator ServiceCold winter temperatures can be hard on your vehicle and the fluids, such as antifreeze/coolant, that help it operate.
Antifreeze/coolant flows through your vehicle’s radiator and engine to protect against both freezing temperatures and engine heat.
Over time, deposits can build-up and block the flow of antifreeze/coolant to your engine. That can lead to overheating, freezing, rust, corrosion — even a breakdown.
AAA recommends that you “check coolant level in the overflow tank when the engine is cold. If the level is low, add a 50/50 solution of coolant and water to maintain the necessary antifreeze capability. “
AAA also recommends that you test the antifreeze protection level at least once a year. Oil Can Henry’s makes that easy. Our Famous 18-Point Full-Service Oil Change includes a check of your vehicle’s vital fluids, including the antifreeze/coolant, and a complimentary top-up of those fluids.
To protect your vehicle, Oil Can Henry’s recommends you replace the antifreeze/coolant as recommended by your vehicle’s manufacturer. Not sure about your vehicle manufacturer’s recommendations? Your Oil Can Henry’s technician will happily provide them to you.
When it’s time to replace your vehicle’s antifreeze/coolant, visit your neighborhood Oil Can Henry’s. Our Radiator Service is convenient, thorough service that meets warranty standards. You just drive in, relax in your vehicle and watch our trained technicians perform your service.

Did You Resolve to Save Money? Oil Can Henry’s is Here to Help!

2017 New Year's ResolutionsWe’re three weeks into the New Year and, chances are, most of us have broken a New Year’s resolution or two.

In fact, research shows that just 9.2% of Americans feel they are successful in achieving their resolution(s).

We want to change that. If your resolutions include saving money or time, Oil Can Henry’s is here to help!

You never need an appointment for our thorough service, and you don’t have to hassle with drop-offs and pick-ups at the dealership. So, you save time when you trust your vehicle to the trained technicians at your local Oil Can Henry’s.

Our Famous 18-Point Full-Service Oil Change and other preventive maintenance services, such as Radiator Service and Automatic Transmission Fluid Exchange, are a great value and often cost less than the dealership. To help you save money, many Oil Can Henry’s service centers offer coupons. Just visit the Locations section of the Oil Can Henry’s website to find your neighborhood Oil Can Henry’s. Available coupons are listed toward the bottom of the service center’s page.

Could you use some help achieving other resolutions? Check out “7 Secrets of People Who Keep Their New Year’s Resolutions” on Forbes.com.

Happy New Year — and good luck with those resolutions!

From Our Customers: The Epitome of Great Customer Service

Oil Can Henry's 440 N.E. Weidler Street in Portland, OR
Oil Can Henry’s – Portland, OR. 440 N.E. Weidler Street

Portland, OR
Today, I experienced the epitome of great customer service at Oil Can Henry’s.
I took in my deployed son’s truck. With 4 bays open, the staff continually and politely redirected cars to ensure expedited service.
While (I was) waiting in line, they checked all of the outside lights and tire pressure.
Once inside, I was cheerfully greeted. They quickly completed the maintenance checks.
When replacing the oil filter they discovered that the skid plate has not been properly replaced after a previous oil change at a different oil changing business. In fact, that business had actually given me 2 bolts from the skid plate explaining they couldn’t replace them. Oil Can Henry’s staff took the extra time not only to replace all of the bolts, but the manager went to a hardware store to get a bolt to secure the skid plate correctly.
They went above and beyond exceptional customer service.
~ Katie W.
McMinnville, OR
 

14 Essential Items for Your Vehicle Emergency Kit

Essential Items for Your Vehicle Emergency KitWinter officially arrives December 21st, so now is an excellent time to double check the contents of your vehicle emergency kit.
Don’t have a kit? Don’t feel too bad; according to an AAA survey, 40% of drivers don’t carry an emergency kit in their vehicles. But do take this opportunity to prepare for an unforeseen emergency.
To determine the items that should absolutely, positively be in your emergency kit, we surveyed several state transportation and emergency preparedness agencies as well as our friends at AAA.
There’s a clear consensus that your vehicle emergency kit should include:

  • Shovel
  • Windshield scraper and small broom
  • Kitty litter or sand (the non-clumping kind)
  • Flares and reflector
  • Tire chains
  • Jumper cables
  • Tow cable
  • Flashlight
  • Warm blanket(s)
  • First aid kit
  • Gallon of water
  • Non-perishable food
  • Cell phone adaptor
  • Extra set of clothes, including coat, hat, gloves and boots

It’s also a good idea to include a deck of cards or a board game to keep yourself occupied if you need to wait for help to arrive.
While the natural inclination is to store your kit in the trunk, ReadyWisconsin recommends that you carry it in the passenger compartment of your vehicle because the trunk could become frozen shut or inaccessible in the event of an accident.
If you become stranded, what you do or don’t do next could mean the difference between life and death. The ReadyWisconsin website provides valuable survival tips that could help save the lives of you and your passengers. Be sure to check them out.
Now that you’ve assembled an emergency kit, do a little prep work to help ensure you never need to use it.
Before you leave, confirm your route, get updated road conditions and check these items on your vehicle:

  • Lights and turn signals;
  • Battery;
  • Brakes;
  • Radiator fluid (antifreeze/coolant);
  • Heater/defroster
  • Ignition
  • Windshield wash (use a winter mix that provides freeze protection if you’re headed somewhere temperatures could drop below freezing)
  • Tires  (overall condition, tread depth and inflation)
  • Gas tank (be sure your tank is full)

Happy – and safe – travels from all of us at Oil Can Henry’s!
Valuable Resources: